District Director
3 days ago
We are seeking a highly skilled District Manager to lead our team of General Managers in achieving exceptional member and employee experiences across multiple clubs. As a key member of our leadership team, you will be responsible for driving operational excellence, fostering a positive work environment, and ensuring compliance with safety protocols and cleanliness standards.
About TruFit Athletic Clubs
At TruFit Athletic Clubs, we are committed to building a more powerful community by empowering our members and employees. We believe in living our core values: We Do the Right Thing, We Are Inspired To Serve, We Are Courageous, We Are Personally Responsible, and We Have Fun. Our purpose is simple: Building A More Powerful You That You represents every Teammate, every member, and every community we serve.
Key Responsibilities
* Team Member Retention and Development: Develop and maintain a high-performing team of General Managers who deliver results across all club functions, including operations, sales, and fitness. Foster a collaborative, positive work environment that supports professional growth of club-level staff. Provide clear expectations, monitor behaviors, and offer consistent coaching and performance management feedback. Identify performance strengths and gaps to maximize the potential of your GMs. Participate in succession planning sessions to build a bench of GM and department head talent. Model leadership behaviors aligned with company values and culture, including accountability, consistency, integrity, respect, and recognition. Conduct weekly leadership calls to build a collaborative team and set consistent goals across clubs in the district. Maintain accurate team member data and reporting in Paylocity, audit labor spend and scheduling, and performance documentation. Establish and maintain consistent communication plans, processes, and cadence of workflow. Assist GMs with employee relations concerns and resolutions.
* Execution and Results: Leverage data and reports to monitor club and district performance across all revenue streams, including membership and fitness sales, retention, operations, facilities, and services. Monitor performance metrics for sales, fitness, and operations goals. Maintain a district scorecard/dashboard, analyze sales data, trends, member attrition, facilities, and equipment reports, cleanliness standards, and staffing levels. Consistently leverage the district P&L to identify trends, manage controllable costs, and set direction to achieve goals. Remove obstacles and identify opportunities to increase revenue growth. Provide insight to marketing and cross-functional leaders regarding sales promotions and campaigns to drive results. Routinely conduct audits to identify outliers, variance in data, and compliance gaps. Partner with marketing and sales teams to drive membership growth and ensure sales targets are met or exceeded across the district.
* Member Retention, Fitness, and Service: Create and execute strategies for GMs to improve member retention and satisfaction. Monitor quality and consistency of fitness programming and services. Respond to member concerns and incidents. Monitor operational efficiency. Ensure a consistent and exceptional member and employee experience across the district.
Requirements
- Minimum 2 years' experience managing leaders in multi-unit locations, with direct responsibility for district financial performance, preferably within the fitness or hospitality industry.
- Proven track record of driving operational success and leading high-performing teams.
- Strong understanding of fitness club operations, including sales, member service, and fitness programming.
- Strong business acumen and analytical skills to interpret data and make informed decisions.
- Proven success getting results through others and inspiring teams to exceed results.
- Ability to operate at a strategic level while also shifting to tactical when needed.
- Reliable transportation and ability to travel frequently to clubs in the district.
- Must reside in or near the district assigned.
Salary Range:$80,000 - $110,000 per year, depending on location and experience.
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