Retail Operations Manager
4 days ago
Lube X-press is committed to delivering exceptional customer experiences. We're seeking a skilled Retail Operations Manager to oversee the daily operations of our store, ensuring seamless delivery of products and services.
The successful candidate will have 1-3 years of leadership experience and excellent communication skills. They will be responsible for supervising a team of Lube Technicians, Guest Experience Providers, Team Leads, and Assistant Store Managers to meet Key Performance Indicators (KPIs) and maintain brand standards.
Responsibilities:
- Evaluate customers' needs and provide recommendations based on their vehicle's year, make, model, and mileage.
- Maintain accurate records of sales, inventory, and staff performance.
- Collaborate with District Manager and Director of Operations to increase sales volume and improve operational efficiency.
Requirements:
- Active valid driver's license
- 1-3 years in a leadership role
- Excellent communication and interpersonal skills
- Ability to lift up to 50 pounds and stand for extended periods
- English fluency in reading, writing, and speaking
Benefits:
- Competitive salary: $60,000 - $80,000 per annum
- Paid time off and holidays
- Company-provided uniforms and tools
- Incentives and recognition programs
- Medical, dental, vision, life insurance, short-term disability, and 401(k) with company match
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