Retail Operations Manager

4 days ago


El Paso, Texas, United States Lube X-Press Full time
Job Title: Retail Operations Manager

Lube X-press is committed to delivering exceptional customer experiences. We're seeking a skilled Retail Operations Manager to oversee the daily operations of our store, ensuring seamless delivery of products and services.

The successful candidate will have 1-3 years of leadership experience and excellent communication skills. They will be responsible for supervising a team of Lube Technicians, Guest Experience Providers, Team Leads, and Assistant Store Managers to meet Key Performance Indicators (KPIs) and maintain brand standards.

Responsibilities:
  • Evaluate customers' needs and provide recommendations based on their vehicle's year, make, model, and mileage.
  • Maintain accurate records of sales, inventory, and staff performance.
  • Collaborate with District Manager and Director of Operations to increase sales volume and improve operational efficiency.

Requirements:
  • Active valid driver's license
  • 1-3 years in a leadership role
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for extended periods
  • English fluency in reading, writing, and speaking

Benefits:
  • Competitive salary: $60,000 - $80,000 per annum
  • Paid time off and holidays
  • Company-provided uniforms and tools
  • Incentives and recognition programs
  • Medical, dental, vision, life insurance, short-term disability, and 401(k) with company match


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