Client Relations Specialist

2 weeks ago


Jasper, Indiana, United States Julie Burns - State Farm Agent Full time
Job OverviewROLE SUMMARY:
Julie Burns - State Farm Agent is in search of a detail-oriented and proactive professional to undertake administrative responsibilities and assist insurance agents in building and maintaining client relationships. As a vital member of our agency, your meticulous nature, commitment to customer satisfaction, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven individual who excels in a high-energy setting will open pathways for career advancement and increased earnings. Our agency has been dedicated to fostering exceptional customer connections for many years, consistently striving to provide outstanding service.

KEY RESPONSIBILITIES:
  • Develop and nurture customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based assessment approach to inform clients about various insurance solutions.
  • Utilize effective communication skills to meet customer needs while simultaneously promoting business growth.
REQUIREMENTS:
  • Strong dedication to customer service excellence.
  • Sales experience is advantageous but not mandatory; we are willing to mentor the right candidate.
  • Ability to obtain Property and Casualty License.
  • Ability to secure a Life/Health License.
  • Enthusiasm for collaborating in a positive team environment focused on shared objectives.
  • Interest in marketing products and services tailored to customer requirements.
OFFERINGS:
  • Competitive hourly wage with performance bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Enjoy a three-day weekend every month throughout the year.
  • Team-building activities designed to foster camaraderie and enjoyment outside of the workplace.


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