Psychiatric Admissions Coordinator

1 day ago


Belmont, Massachusetts, United States McLean Hospital(MCL) Full time
Job Summary

We are seeking a highly skilled Psychiatric Admissions Coordinator to join our team at McLean Hospital. As a key member of our admissions team, you will be responsible for facilitating inpatient admissions for psychiatric and substance abuse referrals across four campuses 24/7/365.

Key Responsibilities
  • Interview patients, family members, or referring professionals to obtain clinical and demographic data, following established admission procedures.
  • Gather comprehensive and accurate information relevant to the need for inpatient admission, as demonstrated by minimal need for clinicians to recollect same data.
  • Review EPIC records for patients being referred within MGB, reviewing clinical, medical, and ED timelines to review patients' full clinical presentation.
  • Triage urgent and emergent calls to appropriate levels of care, including referral of patients in crisis to emergency rooms when indicated and/or contacting 911 regarding patients at immediate risk.
  • Respond to preadmission inquiries promptly, as indicated by lack of complaint.
  • Interact with patients, family members, or referring professionals in a courteous and professional manner, as indicated by lack of complaint.
  • With medically or psychiatrically complicated cases, review inquiries with Unit Nursing Supervisors or Doctors on Call or department managers in a timely and professional manner, as indicated by lack of complaint.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Three to five years of experience in mental health care settings, with at least one year as a psych triage associate.
  • Strong interviewing skills, clinical knowledge of psychiatric diagnoses and treatment, data entry, and excellent interpersonal communication skills.
  • Ability to handle sensitive information with discretion and good judgment.
  • Knowledge of computer terminals, EPIC, and Microsoft Teams preferred.
What We Offer

McLean Hospital is an Affirmative Action Employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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