Housekeeping Attendant
5 days ago
About Us
Surf & Sand Resort is a family-owned business that has been a part of the local history since 1948. We are a proven leader in the management and operation of golf and resort properties, committed to creating wow moments and lasting memories for every guest, every time.
Job Summary
We are seeking a detail-oriented and organized Housekeeping Turndown Attendant to ensure the cleanliness and comfort of guest rooms prior to evening occupancy. The ideal candidate will be able to work productively with little supervision, have good verbal communication skills, and be a team player.
Key Responsibilities
- Communicate all guest requests to an appropriate supervisor in a timely and professional manner.
- Perform routine housekeeping tasks in guest rooms, including vacuuming, mopping, dusting, and straightening; cleaning and disinfecting bathrooms; replacing linens and towels; and replenishing amenities.
- Perform routine cleaning tasks in assigned interior areas, including sweeping and mopping floors and patios, cleaning furniture and windows, and disinfecting and restocking rest rooms.
- Perform routine turndown services in guest rooms, including emptying trash; removing used room service items; replacing used glasses, towels, paper products, and amenities; wiping bathroom surfaces; removing bed covers; turning down bed linens; providing chocolates and turndown letter; closing shutters; turning on bedside light; and turning on television.
- Notify Night Supervisor of rooms refusing turndown service or showing a privacy sign.
- Report any deficiencies and maintenance needs in guest rooms.
Requirements
- Able to speak, read, and write basic English and to follow simple verbal and written instructions.
- Able to read and understand chemical labels.
- Previous experience in hotel Housekeeping preferred.
- Detail-oriented, organized, and efficient.
- Safety-minded and able to work in a fast-paced environment.
- High-quality standards for production and service.
- Courteous, friendly manner and good verbal communication skills.
- Good team player and customer service focus.
- Able to work productively with little supervision.
- Trustworthy and reliable.
Physical Demands
- Stands and walks moderate to long distances throughout shift.
- Bends, stoops, and reaches to perform routine job tasks.
- Routinely required to handle and move objects weighing up to 40 lbs. over moderate distances.
- Frequent use of stairs, daily.
- Flexibility and good reflexes required.
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