Help Desk Specialist

2 days ago


Altoona, Pennsylvania, United States Dave & Busters Full time

Job Summary
A Support Technician at Dave & Busters will be responsible for the upkeep and repair of the facility, including games, simulators, and technical equipment. This role will require a high level of technical expertise and the ability to deliver exceptional service to guests. The ideal candidate will be a self-starter who can work independently and as part of a team.

Key Responsibilities:

  • Perform routine maintenance and repairs on games, simulators, and technical equipment
  • Deliver exceptional service to guests, ensuring a positive experience at Dave & Busters
  • Stay up-to-date on the latest technical developments and advancements
  • Collaborate with the maintenance team to ensure seamless operations

Requirements:

  • High school diploma or equivalent required
  • 2+ years of experience in a technical or maintenance role
  • Strong technical skills and knowledge of game and simulator systems
  • Excellent communication and customer service skills

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