Patient Care Ambassador

6 days ago


Phoenix, Arizona, United States Serenity Healthcare Full time
About Serenity Healthcare

Serenity Healthcare is a leader in healthcare technology, revolutionizing patient care with advanced medical devices. Our innovative approach provides long-term success for patients who have failed other treatments.

Job Overview

As a Customer Care Specialist, you will play a vital role in helping patients heal using TMS treatment. This is an excellent opportunity to launch a career in healthcare without prior experience.

Responsibilities
  • Build relationships with patients based on gratitude and empathy.
  • Provide one-on-one coaching and support to patients during treatment.
  • Work autonomously to determine goals and develop personalized coaching strategies.
  • Owning patient outcomes through dedicated commitment.
Qualifications
  • A High School Diploma or equivalent.
  • Strong customer service mindset and three years of relevant work experience.
  • Excellent verbal and written communication skills, as well as basic math skills.
  • De-escalation skills and ability to connect with individuals.
Benefits
  • 90% premium coverage for medical, dental, and vision insurance benefits.
  • 20 days off annually, including 10 PTO days and 10 Holidays.
  • Paid TMS training program and access to employee benefits.

Estimated Salary: $45,000 - $60,000 per year (dependent on location and experience). Learn more about our company culture and values at Serenity Healthcare.



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