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Restaurant Operations Manager

2 months ago

Cuyahoga Falls, Ohio, United States Wenco Wendys Full time

**Job Summary**

We are seeking a highly skilled and experienced Restaurant Operations Manager to lead our team at Wenco Wendys. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

**Key Responsibilities:**

  • Oversee the daily operations of the restaurant, including managing staff, inventory, and customer service.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Manage and maintain a high level of customer service, ensuring that all customers receive a positive experience.
  • Conduct regular staff meetings and training sessions to ensure that all employees are aware of company policies and procedures.
  • Monitor and control labor costs, inventory levels, and other operational expenses.
  • Collaborate with other departments to ensure seamless execution of company initiatives and promotions.
  • Identify and implement opportunities for process improvements and cost savings.

**Requirements:**

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of experience in a restaurant management role, preferably in a high-volume fast food or quick casual concept.
  • Proven track record of success in leading high-performing teams and driving business growth.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

**What We Offer:**

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.
  • Recognition and rewards for outstanding performance.