IT Field Technician
2 weeks ago
Skill State LLC is seeking a skilled IT Field Technician to join our team. As a Field Tech, you will play a crucial role in completing installations and providing support at client locations.
Key Responsibilities:
- Complete installations and provide support at client locations
- Hands-on and field-based work with over 90% of time spent on route
- Scheduling b2b appointments for software or hardware placement or updates
- Diagnose, troubleshoot, and resolve Microsoft Windows / UNIX hardware and software problems
- Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops, and peripherals
- Develop, prepare, test, and deploy hard drive images
- Perform basic computer wired and wireless network troubleshooting
- Develop, document, and effectively communicate job processes, procedures, and techniques
- Maintain proficiency in PC technical fields of expertise
- Maintain a high level of proficiency in using help-desk systems and tools
- Track and maintain equipment inventories
- Test new hardware and software
Requirements:
- Extensive hardware repair hands-on experience
- Software installation experience
- Must own a car and have a valid Driver's License
- Field tech support work experience
- Ability to do heavy lifting
- Ability to work on a Monday to Friday, 9:00am – 5:30pm schedule, on call one weekend a month
- Bilingual in Hindi is a plus
Why Work with Us?
- Casual environment focused on teamwork
- Extensive industry and technology training
- Career development program
- Competitive salary
- Monthly health reimbursement arrangement (HRA)
- Comprehensive benefits including 100% work-related gas, tolls, and parking reimbursement
- Paid time off
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