Part Time Retail Ambassador

5 days ago


Chicago, Illinois, United States EXPERIENCE GROUP INC Full time
About This Role
We are seeking a highly motivated and customer-focused Concierge to join our team at EXPERIENCE GROUP INC. As a Concierge, you will be responsible for providing exceptional customer service to our clientele, shoppers and visitors while offering assistance, information, and personalized recommendations.

**Responsibilities:**
• Provide excellent customer service and respond to customer inquiries in a timely and professional manner
• Offer assistance, information, and guidance to shoppers and visitors to enhance their center experience
• Collaborate with center management, security, housekeeping, and other departments to coordinate activities, address concerns, and enhance overall center operations
• Maintain the cleanliness and appearance of the concierge desk and surrounding areas

**Requirements:**
• High school diploma or equivalent required
• 1-2 years of customer service, hospitality, retail or related role preferred
• Good communication and interpersonal skills
• Familiarity with Microsoft Office Suite and customer service management software
• Ability to remain calm and composed under pressure and resolve conflicts or difficult situations effectively
• Flexible schedule, including evenings, weekends, and holidays, as required by center operations

**Estimated Salary Range:** $28,000 - $38,000 per year, depending on location and experience.

**Benefits:**
We offer a competitive salary range and opportunities for career growth and development in a dynamic and fast-paced environment.

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