Retail Excellence Ambassador
1 week ago
We are seeking an experienced Sales Associate to join our team at Hotel Chocolat. As a key member of our retail team, you will be responsible for creating an engaging shopping experience for our customers, ensuring they receive top-notch service and leave our stores feeling satisfied.
Key Responsibilities
- Provide exceptional customer service and ensure that customers have a memorable shopping experience
- Work collaboratively with the team to achieve sales targets and provide support during busy periods
- Maintain a clean and tidy store environment, adhering to health and safety standards
- Develop strong product knowledge and utilize this expertise to make recommendations to customers
- Participate in visual merchandising and stock management initiatives to ensure the store looks its best
- Contribute to achieving business objectives by promoting products, services, and loyalty programs to customers
Requirements
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
- A positive attitude, flexibility, and adaptability in a fast-paced environment
- Ability to work effectively as part of a team and contribute to achieving shared goals
- Strong problem-solving skills, with the ability to think creatively and find solutions to challenges
- Basic computer skills and proficiency with POS systems
- Previous experience in a retail or customer-facing role is desirable but not essential
Benefits
- Competitive hourly rate with opportunities for career growth and development within Mars, Incorporated
- Flexible scheduling to accommodate individual needs and preferences
- Comprehensive benefits package, including paid time off, 401K, and tuition reimbursement program
- Ongoing training and development opportunities to enhance skills and knowledge
- Corporate/store discounts and access to employee assistance programs
- Opportunity to work in a dynamic and supportive team environment
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