Seasonal Italian Product Ambassador
1 month ago
Eataly North America is seeking a Seasonal Italian Product Ambassador to join our team
About the JobWe are looking for a highly motivated and charismatic individual to share the stories of our artisanal Italian products with our guests. As a Seasonal Italian Product Ambassador, you will be responsible for promoting high-quality Italian products, engaging with guests on the shop floor, and providing exceptional customer service.
Job DescriptionAs a Seasonal Italian Product Ambassador, your key responsibilities will include:
- Preparation and execution of product tastings and demonstrations
- Maintenance of demo stations, including set-up and break-down
- Tracking of product usage during tastings
- Engagement with guests to explain products and Eataly's Eat.Shop.Learn philosophy
- Active listening and question-asking to understand guest needs and preferences, followed by personalized recommendations
- Responding to guest inquiries regarding availability, location, and usage of products in a courteous manner
- Collaboration with vendors and the Eataly team during tastings, events, and storewide activities
- Development of comprehensive knowledge of Eataly's products, with participation in live and video trainings
- Leading tours for guests, schools, or new team members upon request
- Support with staff classes and La Scuola classes as needed
- Answering guest questions about Eataly's range of services
- Liaising with the Front End and Grocery Teams to assist with their duties
- Circulation of the store to ensure shopping carts are available in designated areas
- Operation and maintenance of cash tills, ensuring accurate accounting of all transactions, collections, and disbursements during shifts
To succeed in this role, you must possess:
- A high school diploma or equivalent
- Exceptional communication and relationship-building skills
- An outgoing personality and sales ability
- Knowledge of and passion for Italian food and beverage
- Experience working in retail and/or restaurants
- Intermediate computer skills
We offer a competitive salary, estimated at $55,000 - $65,000 per year, depending on experience. Additional benefits include:
- Medical, dental, and vision insurance
- Paid time off
- Paid parental leave
- 401K with company match
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
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