Software Implementation Analyst/ Consultant

5 days ago


Irvine, California, United States Park Consulting Group Full time

Park Consulting Group is a leading technology consulting firm that specializes in implementing permitting software solutions for cities, counties, and government agencies. With a team of experts dedicated to delivering exceptional results, we are seeking a highly skilled Project Delivery Specialist to join our team.

Job Description

$64,500 - $105,000 per year

The successful candidate will have a strong analytical mind and excellent communication skills, with the ability to interpret customer business needs and translate them into effective project delivery plans. They will work closely with our clients and internal teams to ensure seamless project execution, providing technical expertise and guidance as needed.

A key responsibility of this role will be to manage project deliverables, including configuration documentation, data lists, and software walkthroughs. The ideal candidate will be proficient in Microsoft Office, particularly Excel, Word, and PowerPoint, and will have experience working with enterprise systems.

This position requires a high degree of professionalism, with excellent verbal and written communication skills, and the ability to interact effectively with diverse stakeholders, including executives, managers, and subject matter experts.

Key Responsibilities
  • Project Administration: Manage project onboarding, setup processes, and administrative tasks, ensuring timely completion and accuracy.
  • Project Meetings and Workshops: Coordinate meeting schedules, create agendas, meeting notes, minutes, and action items, and communicate status updates to project teams and clients.
  • Client Deliverables: Compile and review configuration documentation, perform software configuration, and document business processes and software steps in SOPs and user guides.
Requirements
  • Bachelor's Degree
  • 2-3 years of experience in customer-facing work or software implementation roles
  • Strong analytical skills and understanding of project management methodologies
  • Excellent verbal and written communication skills
  • Ability to adapt to new technologies and software


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