Kitchen Operations Manager

3 weeks ago

Honolulu, Hawaii, United States Hard Rock Cafe Full time
Job Title: Kitchen Supervisor

At Hard Rock Cafe, we're seeking a highly skilled and experienced Kitchen Supervisor to join our team. As a key member of our kitchen operations, you will be responsible for leading and maintaining smooth operation of all kitchen shifts.

Key Responsibilities:
  • Perform opening and closing duties for the kitchen, ensuring a seamless transition between shifts.
  • Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe.
  • Monitor food cost using established methods to meet goals and maintain high-quality standards.
  • Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation.
  • Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift.
  • Inspect and taste food to ensure freshness, flavor, recipe adherence, and temperature, including line checks every shift.
  • Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards.
  • Perform shift expo duties (inside and outside) to ensure food is prepared according to spec and served in a timely manner.
  • Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists.
  • Ensure employees follow safety, sanitation, and security procedures.
  • Provide Kitchen employees with verbal recognition, direction, and support.
  • Communicate with Kitchen team to keep everyone informed of local, regional, and corporate procedures.
  • Listen to comments, criticisms, and feedback from employees to address any issues or suggestions with management.
  • Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen.
  • Communicate regularly with KM regarding issues and suggestions related to product, people, and performance.
  • Fulfill all daily and weekly tasks according to assigned areas of responsibility.
Requirements:
  • Performing duties that require bending and reaching.
  • Lifting and transporting containers, dish racks, and trashcans.
  • Maintaining a well-groomed appearance.
  • Following all uniform guidelines.
  • Practicing all safety and sanitation standards.
  • Recycling products, where possible.
  • Remaining calm in a hectic, fast-paced atmosphere.
  • Demonstrating a high level of organization, attention-to-detail, and a sense of urgency.
  • Displaying a positive and outwardly friendly attitude toward guests and coworkers.
  • Maintaining HRC's 5 core Values and Mission Statement.

Native Americans receive preference in accordance with Tribal law.

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).

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