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Guest Services Coordinator

2 months ago

Hudson, Florida, United States VITALITY Senior Living Full time
Become a Key Member of Vitality Living as a Concierge at Vitality Living Baypoint Village

At Vitality Living, we pride ourselves on fostering a dynamic environment that prioritizes enriching experiences for our residents, their families, and our dedicated team members. We celebrate individuality and encourage everyone to express their unique selves.

Key Responsibilities of the Concierge:
  • Oversee the reception area consistently during your shift while performing essential administrative tasks.
  • Address inquiries and concerns from residents' family members, relaying pertinent information to the Executive Director or Business Office Director as necessary.
  • React to and manage emergency situations with composure and professionalism.
  • Sort and distribute incoming mail to the appropriate recipients.
  • Engage in onboarding, annual training, in-services, and team meetings as required.
  • Carry out additional responsibilities as directed by the Business Office Director.
Qualifications for Consideration:
  • Minimum age of 18 years.
  • Possession of a high school diploma or GED.
  • Effective communication skills for addressing groups of customers or team members.
  • Proficient in English communication, both spoken and written.
  • Exhibit patience, tact, a positive attitude, and enthusiasm, with the ability to interact with residents at various maturity levels.
  • Compliance with state or provincial health-related regulations.
Position Details:
  • PRN (As Needed)
Vitality Living is an equal opportunity employer committed to fostering an inclusive environment where everyone can thrive.