HVAC Service Manager

4 weeks ago

Frederick, Maryland, United States NRG Full time
Job Summary:

The HVAC Service Manager is a key member of the Division Leadership team, responsible for the daily operations of the Service business. The HVAC Service Manager works collaboratively with the RNC and Retail teams to ensure that all customer needs are met with the goal of growth and development of the business.

Essential Duties/Responsibilities:

Leads and develops the service and customer service team
In partnership with the Division VP, creates and reviews service and financial KPI's as needed
Provides leadership, training and coaching to ensure optimal performance of the Service team
Ensures that all direct reports comply with required safety standards and ensures that team members are safety conscious at all times
Provides regular performance updates to senior management
Setting work priorities and evaluating workloads and schedules to maximize production.
Ensure materials and equipment are ordered and distributed for scheduled jobs.
Ensures all administrative guidelines are followed for timesheets, expenses, reporting and other operational paperwork
Reviews invoices/paperwork submitted by field personnel daily to ensure all necessary information is recorded neatly and accurately
Ensures team promptly completes all required training
Assures all work performed in the field and in the office meets the highest quality standards
Ensures that all permits are pulled and inspected as local code requires
Protects the company's assets; monitors how trucks, tools and inventory are handled
Responsible for effective hiring of all new team members and maintains adequate team staffing
Continually searches for ways to improve process and operations
Follows all company policies and procedures, including but not limited to safety
Other duties as assigned

Minimum Requirements:

High school diploma or GED equivalent; experience may be substituted for education
10+ HVAC or related experience
5+ years' experience leading a team
Computer competency is required, including experience with Microsoft Excel, Word, and Outlook
Familiarity with ERP, customer service or related computer software
Knowledge or aptitude to understand HVAC systems and processes
Must be able to communicate in English effectively, both verbally and in writing.
Excellent verbal and written communication skills.
Valid driver's license required.
Ability to work overtime with little notice; weekends hours may occasionally be required.

Preferred Qualifications:

College degree.
HVAC business and/or field experience

Additional Knowledge, Skills and Abilities:

Leadership skills and effective leadership behaviors
Customer service mindset with both internal and external customers
Ability to work independently and as part of team
Strong work ethic
Capable of making good judgments/decisions
Strong interpersonal communication and collaboration skills, with all levels of the organization
Able to work in a fast-paced, high-pressure environment
Strong organizational skills, attention to detail and the ability to multi-task
Demonstrated ability to learn industry, company, product or technical knowledge and effectively convey that knowledge to customers.
Ability to build positive relationships with customers, both internal and external
Safety mindset and acceptance of a safety culture

Working Conditions:

Open office environment
Fast-paced environment
Travel by vehicle to and from work locations
Occasional exposure to customer homes as needed
Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE

Physical Requirements:

Must be able to lift/move up to 20 pounds frequently
Must be able to drive and operate a motorized passenger vehicle
Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
Must be able to adhere to long periods of standing, walking or sitting
Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely
With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
Ability to express or exchange ideas by means of the spoken word to impart oral information to others
Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools

Airtron is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

PLEASE NOTE: NRG Energy, Inc. is providing onboarding and pre-employment processes for Airtron LLC. As such, you may encounter NRG Energy, Inc. or NRG in various places during your pre-employment and onboarding process. Please be aware that Airtron LLC and NRG Energy, Inc. are separate and independent companies, and that your employment will be with Airtron LLC and not NRG Energy, Inc.

  • HVAC Service Technician

    4 weeks ago

    Frederick, Maryland, United States Tuckers Air Conditioning, Heating & Plumbing Full time

    About Tuckers Air Conditioning, Heating & PlumbingWe are a leading provider of HVAC services in Frederick, MD, and surrounding areas. Our team of experienced professionals is dedicated to delivering high-quality, efficient, and professional services that exceed our customers' expectations.Job SummaryWe are seeking a skilled HVAC Service Technician to join...

  • HVAC Service Manager

    3 weeks ago

    Frederick, Maryland, United States NRG Energy Full time

    Welcome to the intersection of energy and home services. At Airtron, we're driven by our passion to create a smarter, cleaner and more connected future.As a key member of the Division Leadership team, the HVAC Service Manager plays a pivotal role in the daily operations of the Service business. This position works collaboratively with the Retail and RNC...

  • HVAC Service Manager

    3 weeks ago

    Frederick, Maryland, United States NRG Energy Full time

    Job Summary:The HVAC Service Manager is a key member of the Division Leadership team, responsible for the daily operations of the Service business.This role works collaboratively with the Retail and RNC teams to ensure that all customer needs are met with the goal of growth and development of the business.Key Responsibilities:Leads and develops the service...

  • HVAC Service Technician

    4 weeks ago

    Frederick, Maryland, United States Lane Valente Industries Full time

    Job Opportunity: HVAC Service TechnicianLane Valente Industries, a leading international construction and facility maintenance company, is seeking a skilled HVAC Service Technician to join our team.Job Responsibilities:Service and maintain HVAC equipment on assigned projects to ensure customer satisfaction.Diagnose and repair systems and products at customer...

  • Account Manager

    4 weeks ago

    Frederick, Maryland, United States HVAC Distributors, Inc Full time

    Account Manager OpportunityWe are seeking a highly motivated and experienced Account Manager to join our team at HVAC Distributors, Inc. in Frederick, Maryland.Key Responsibilities:Develop and execute annual territory plans in conjunction with the Regional Manager.Establish and grow sales volume with current accounts, and maximize share of customers'...

  • HVAC Service Technician

    17 hours ago

    Frederick, Maryland, United States Eric Smock Heating & Air Conditioning Full time

    Job SummaryWe are seeking a skilled HVAC Service Technician to join our team at Eric Smock Heating & Air Conditioning.The ideal candidate will have experience in HVAC troubleshooting, maintenance, and repair, as well as excellent customer service skills.The successful candidate will be responsible for providing top-notch service to our clients, ensuring...

  • Business Development Account Manager

    4 weeks ago

    Frederick, Maryland, United States HVAC Distributors, Inc Full time

    Account Manager Job DescriptionWe are seeking a highly motivated and experienced Account Manager to join our team at HVAC Distributors, Inc. As an Account Manager, you will play a critical role in developing and executing sales strategies to drive growth and revenue for our company.Key Responsibilities:Develop and implement annual territory plans in...

  • HVAC Service Technician

    4 weeks ago

    Frederick, Maryland, United States M.C. Dean, Inc. Full time

    We are seeking a skilled HVAC Technician to join our team as a Mechanical Service Technician within our facilities engineering operations & maintenance operating unit.Operating from a truck-based service model, the successful candidate will be responsible for performing preventive maintenance, troubleshooting, and repairs on HVAC systems and equipment at...

  • HVAC Mechanical Estimator

    4 weeks ago

    Frederick, Maryland, United States Complete Mechanical & Electrical Solutions Full time

    Job OverviewWe are seeking a skilled HVAC Mechanical Estimator to join our team at Complete Mechanical and Electrical Solutions. The ideal candidate will have a strong background in estimating HVAC and mechanical projects, with a proven track record of delivering accurate and comprehensive estimates.Responsibilities:Prepare detailed estimates for commercial...

  • Senior HVAC Technician

    4 weeks ago

    Frederick, Maryland, United States One Hour Heating & Air Conditioning of Mt Airy Full time

    Job OverviewWe are seeking a highly skilled Senior HVAC Technician to join our team at One Hour Heating & Air Conditioning of Mt Airy. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their HVAC systems are running efficiently and effectively.Key ResponsibilitiesDiagnose and repair HVAC systems...

  • Licensed HVAC Technician

    4 weeks ago

    Frederick, Maryland, United States One Hour Heating & Air Conditioning of Mt Airy Full time

    Job Title: Licensed HVAC TechnicianWe are seeking a highly skilled and experienced Licensed HVAC Technician to join our team at One Hour Heating & Air Conditioning of Mt Airy. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their comfort and satisfaction with our products and services.Job...

  • HVAC Field Supervisor

    4 weeks ago

    Frederick, Maryland, United States NRG Full time

    Job Summary:The HVAC Field Supervisor is responsible for overseeing the installation of residential HVAC equipment and accessories. This role ensures that work meets builder needs and conducts quality-control checks on completed work. As needed, the supervisor may perform service, maintenance, and installation work under the direction of the General Manager...

  • HVAC Project Sales Professional

    4 weeks ago

    Frederick, Maryland, United States Calvert Controls Inc Full time

    About the RoleWe are seeking a highly motivated and experienced HVAC Project Sales professional to join our team at Calvert Controls Inc. As an HVAC Project Salesperson, you will play a critical role in developing new business opportunities in the Washington D.C./Baltimore markets, maintaining existing client relationships, and driving sales for HVAC service...

  • HVAC System Designer

    4 weeks ago

    Frederick, Maryland, United States Aire Serv Full time

    About the RoleWe are seeking a highly skilled and customer-focused HVAC System Designer to join our team at Aire Serv. As a key member of our local team, you will be responsible for delivering world-class customer service and designing effective HVAC systems that meet our customers' heating and cooling needs.Key ResponsibilitiesDeliver exceptional customer...

  • HVAC Technician

    3 weeks ago

    Frederick, Maryland, United States J&J Worldwide Services Full time

    Job SummaryWe are seeking a skilled HVAC Technician to join our team at J&J Worldwide Services. As an HVAC Technician, you will be responsible for installing, maintaining, and repairing environmental-control systems, including refrigeration and air conditioning systems.Key ResponsibilitiesInstall, maintain, and repair environmental-control systems, including...

  • Service Coordinator

    3 weeks ago

    Frederick, Maryland, United States Calvert Controls Inc Full time

    Job Title: Service CoordinatorAt Calvert Controls Inc, we are seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will be responsible for overseeing and coordinating preventive maintenance programs for HVAC and plumbing systems.Key Responsibilities:Preventive Maintenance Coordination: Develop and implement preventive...

  • Operations Director and Manager

    3 weeks ago

    Frederick, Maryland, United States Smart Building Technologies Full time

    As a seasoned leader, you will oversee the daily operations of the service department at Smart Building Technologies, optimizing schedules, resources, and workflows for maximum efficiency. Your expertise will be crucial in troubleshooting, optimizing, and elevating our building automation systems, making a tangible impact on the comfort and efficiency of...

  • HVAC Controls Engineer

    4 weeks ago

    Frederick, Maryland, United States Calvert Controls Inc Full time

    Job Title: Controls Programmer / EngineerCalvert Controls is seeking a highly skilled Controls Programmer / Engineer to join our team. As a key member of our controls division, you will play a vital role in designing and developing mechanical system controls.Job Summary:Working closely with sales, the Controls Programmer / Engineer will be responsible for...

  • Contract Maintenance Manager III

    4 weeks ago

    Frederick, Maryland, United States J&J Worldwide Services Full time

    Job SummaryThis role provides oversight, direction, and coordination for all operations and maintenance activities at assigned jobsites to ensure adherence to contractual objectives.Key ResponsibilitiesPerform O&M management administration functions, handling various actions and problems related to assigned contracts.Monitor management plans designed to...

  • Service Operations Director

    3 weeks ago

    Frederick, Maryland, United States Smart Building Technologies Full time

    Unlock the Potential of Your TeamAs the Director of Service Operations at Smart Building Technologies, you will be responsible for leading a team of skilled technicians in delivering exceptional service and driving continuous improvement in our operations.With your expertise in commercial HVAC controls, you will oversee the daily operations of our service...