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Customer Service Representative

2 months ago

Elkhart, Indiana, United States Waste Connections Full time

Waste Connections is seeking a highly skilled Customer Service Representative to join our team at our Hauling location. As a key member of our customer-facing team, you will be responsible for resolving customer complaints and issues in a professional and courteous manner.

Key Responsibilities:

  • Resolve customer complaints and issues in a timely and professional manner.
  • Communicate effectively with customers to understand their needs and concerns.
  • Work collaboratively with other departments to resolve customer disputes and issues.
  • Provide excellent customer service to ensure customer satisfaction and loyalty.
  • Stay up-to-date on company policies and procedures to ensure accurate and efficient service delivery.

Requirements:

  • 2 years of customer service experience in a high-volume environment.
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in Microsoft Office.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Waste Connections is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.