Area Operations Manager
6 days ago
The Associate Area Manager at Jeremiah's Italian Ice will oversee two Company locations in the Tampa, FL area. This role is crucial in managing stores within a designated territory, supporting store managers, and implementing operational standards.
Main Objectives:
- Oversight of daily operations in assigned stores
- Collaboration with store managers to ensure alignment with Jeremiahs Core Values
- Implementation of operational standards and company initiatives
Essential Functions
- Partners with the Area Manager to develop store managers, creating a talent pipeline for promotion within the territory
- Promotes a 5-star customer service experience, fostering a positive team culture across stores
- Supports the implementation of company initiatives, developing store-level action plans that align with operational objectives
- Participates in team meetings, delivering updates on store performance, team development, and operational challenges
- Provides feedback and guidance to Squad Members, working with store management to address training and development needs
- Conducts regular check-ins with store managers and assists in staffing management as needed
- Ensures compliance with wage and hour laws for all team members
- Monitors daily operations, providing hands-on support and guidance to store-level managers to meet operational goals
- Conducts monthly store inspections to ensure adherence to health and safety standards, inventory management, and brand standards
- Frequently visits each assigned store to review performance, address challenges, and support store management
- Assists in planning and coordinating store repairs and maintenance alongside store management
- Works with store teams to gather customer feedback and identify opportunities to improve the customer experience
- Supports the Area Manager in reviewing store-level financial performance, including sales targets, food costs, and labor expenses
- Assists in analyzing financial data to identify trends and develop strategies to enhance store profitability
- Coordinates with store-level managers on procurement processes, ensuring accurate documentation and compliance with inventory standards
- Communicates monthly financial performance summaries with store managers, supporting their understanding of financial metrics and bonus structures
Requirements
- Minimum of 3 years of experience in a retail or hospitality setting
- Minimum of 2 years of supervisory experience
- Knowledge of financial reporting and performance analysis
- Experience working in a fast-paced, multi-unit environment
Salary Information
The estimated annual salary for this position is approximately $65,000-$75,000, depending on experience and qualifications. The salary range reflects the company's commitment to competitive compensation and rewards its employees accordingly.
Benefits
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Vision insurance
Physical Demands
- Ability to move throughout an office space and store (standing, walking, kneeling, bending) for extended periods of time
- Ability to sit or stand for extended periods of time
- Ability to make repeating movements of the arms, hands, and wrists
- Ability to express or exchange ideas verbally and perceive sound by ear
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds
- Ability to turn or twist body parts in a circular motion
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
- Ability to travel via automobile for long periods of time
Travel Requirements
Primarily local travel to assigned stores within the designated territory. Some out-of-area and overnight travel may be expected.
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