Sales and Customer Service Manager
5 days ago
We are seeking a highly motivated Sales and Customer Service Manager to join our team. As a Sales and Customer Service Manager, you will be responsible for managing overall store performance, overseeing account management and recovery processes, and providing exceptional customer service.
Key Responsibilities:- Manage store operations and ensure compliance with company policies and procedures.
- Develop and implement strategies to increase sales and improve customer satisfaction.
- Oversee account management and recovery processes to minimize loss and charge-off accounts.
- Coach and develop Team Members to maximize their potential and provide excellent customer service.
- Maintain accurate records and reports, including financial statements and performance metrics.
- At least two years of experience in customer service, sales, or retail.
- Ability to work phone, Point of Sale, Microsoft Office, and other systems.
- Strong communication and interpersonal skills.
- Bilingual English/Spanish is a plus.
- A comprehensive new hire training program.
- Access to a robust learning management system.
- Performance-based career advancement.
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Multiple coverage choices for medical insurance.
$50,000 - $65,000 per year, depending on experience.
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