Client Success Advocate

2 weeks ago


Chicago, Illinois, United States Achilles Financial, LLC Full time
About the Role

Achilles Financial, LLC is seeking a highly skilled Client Success Representative to join our team. As a Client Success Representative, you will be responsible for building and sustaining strong relationships with clients, leveraging emotional intelligence to understand and meet diverse client needs, and adapting swiftly to client feedback and industry shifts.

Key Responsibilities
  • Client Relationship Management: Build and sustain strong relationships with clients through exceptional communication, leveraging emotional intelligence to understand and meet diverse client needs.
  • Adaptability and Persistence: Adapt swiftly to client feedback and industry shifts, exhibiting persistence in resolving issues and achieving client satisfaction.
  • Collaboration and Partnership: Partner with internal teams to deliver customized solutions and top-tier support to clients.
Qualifications
  • Proven Track Record: Proven track record in customer success, sales, or account management.
  • Exceptional Communication Skills: Outstanding communication skills with the ability to engage and connect with clients effectively.
  • Emotional Intelligence: High level of emotional intelligence and a deep understanding of client needs.
  • Adaptability and Persistence: Demonstrated adaptability and persistence in achieving results.
  • Outgoing Personality: Outgoing personality with a proactive approach to overcoming challenges.
Compensation and Benefits
  • Commission-Only Structure: Commission-only structure with high earning potential.
  • Performance-Based Incentives: Performance-based incentives and bonuses.
Why Join Achilles Financial, LLC
  • Unlimited Income Potential: Unlimited income potential based on performance.
  • Flexibility and Autonomy: Flexibility in work hours and location, with potential remote options.
  • Supportive Team Environment: Supportive team environment and comprehensive resources to help you succeed.
  • Opportunities for Growth: Opportunities for career growth and advancement in a rapidly expanding company.
Company Culture

Achilles Financial, LLC is an equal opportunity employer committed to fostering an inclusive environment where all employees feel valued and supported. We are dedicated to delivering exceptional client experiences and driving business growth through innovation and collaboration.



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