Information Services Director

2 weeks ago

Cleveland, Ohio, United States Third Federal Savings and Loan Association Full time
Job Title: Information Services Manager

At Third Federal Savings and Loan Association, we are seeking a highly skilled Information Services Manager to join our team. As a key member of our IS department, you will be responsible for guiding and directing a team of technical project managers, coordinating with senior IS management and peer IS managers to scope and prioritize projects, define milestones and timelines, and assign resources.

Key Responsibilities:
  • Guide and assist technical project managers in setting project milestones, target dates, decision points, and task execution
  • Monitor project progress, including scope, timing of deliverables, and communications with key stakeholders
  • Assist project managers in identifying and measuring project risks and issues and determining elevation to appropriate management
  • Communicate with IS managers regarding project status, including updates, resource constraints, dependencies, and timelines
  • Interface with IS managers to review proposed projects and determine priority and resource needs
  • Assist with evaluating new technologies and collaborating with IS managers in determining technical strategic decisions, including buy versus build and self-hosted versus vendor-hosted
  • Assist and guide project managers in coordinating with business project managers and department leads to deliver technical solutions in a timely and manner consistent with expectations
  • Assist and guide project managers in interfacing with third-party vendors, including negotiation, communication, and procurement
  • Work with fellow IS managers to develop IS standards, best practices, and securely designed architecture
  • Work with project managers to assess training needs and guide team members in embracing project management practices, including Agile
Requirements:
  • 3+ years managing in Information Services or a related field
  • 3+ years' experience in Project Management
  • Experience with Agile philosophy and practices is strongly preferred
  • Experience collaborating with IS and business partners to implement technical solutions to support business objectives
  • Knowledge of designing secure architecture, including least rights and data protection
  • Knowledge of server and desktop administration duties and software/hardware, including Microsoft technology stack
  • Experience with cloud-hosted technology integrations, including AWS and Google Cloud
  • Knowledge of best practices and frameworks used in Information Services
  • Strong organizational skills, including the ability to prioritize and deliver multiple requests in a timely manner
  • Ability to facilitate teams and drive groups to make consensus decisions
  • Exceptional communication skills with peers, managers, business partners, and vendors

Third Federal Savings and Loan Association is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification, or sexual orientation, disability, protected veteran status, or any other classification protected under law.

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