Food Service Director

1 week ago


Cleveland, Ohio, United States Aramark Full time
Job Description

The Food Service Manager is a key leadership position responsible for developing and implementing dining solutions to meet customer needs and tastes. This role oversees and manages dining operations where customers order prepared foods from a menu.

Key Responsibilities
  • Leadership
    • Utilize Aramark's coaching model to engage and develop team members to their fullest potential
    • Reward and recognize employees for their contributions
    • Ensure individual and team performance meets objectives and client expectations
    • Plan and lead daily team briefings to ensure effective communication
    • Ensure safety and sanitation standards in all operations
  • Client Relationship
    • Identify client needs and communicate operational progress
  • Financial Performance
    • Ensure the completion and maintenance of P&L statements
    • Deliver client and company financial targets
    • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
  • Productivity
    • Bring value through efficient operations, appropriate cost controls, and profit management
    • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
    • Ensure entire team is trained and able to implement
    • Supervise team regarding production, quality and control
  • Compliance
    • Maintain a safe and healthy environment for clients, customers and employees
    • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Aramark is committed to providing a positive and inclusive work environment for all employees. We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong commitment to teamwork and leadership, we encourage you to apply for this exciting opportunity.


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