Warehouse Operations Supervisor
4 weeks ago
Job Summary
The Warehouse Operations Supervisor is responsible for supervising a team of associates and ensuring that pick, pack, and ship operations are safe, efficient, and of high quality. The supervisor continually monitors efficiency and quality metrics, assigns work, and provides coaching to supervised staff. The supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality.
Responsibilities
- Direct and manage a team of warehouse associates to achieve timely distribution and receipt of products.
- Monitor site productivity standards and hold associates accountable to daily, weekly, and monthly metrics.
- Adhere to budgetary guidelines and work to meet Distribution Center objectives and operational goals.
- Responsible for continuous improvement projects and initiatives.
- Perform daily scheduling of the work force to ensure proper staffing.
- Coordinate maintenance of equipment and guide both preventive maintenance and repairs.
- Active engagement in employee development, including training, coaching, counseling, and performance appraisals.
- Collaborate with cross-functional teams at all levels within the organization.
- Interview and make hiring decisions for lead and associate level roles.
- Maintain general responsibility for disciplinary process and ensure a productive work climate.
- Prepare ad hoc reports as necessary.
- Responsible for accurate timekeeping, attendance/PTO records, and ensure scheduling is maintained.
- Hold staff accountable for conducting work in a safe manner and enforcing Cardinal Health compliance and regulations.
Qualifications
- High school diploma or GED preferred; Bachelor's degree a plus.
- 2-3 years related experience preferred.
- Prior experience with continuous improvement projects and initiatives.
- Strong written and verbal communication skills.
- Previous experience leading a team.
- Strong knowledge of Microsoft Office Excel.
- Experience working within ERP's preferred.
What is expected of you and others at this level
- Coordinates and supervises the daily activities of operations or business staff.
- Administers and exercises policies and procedures.
- Ensures employees operate within guidelines.
- Decisions have a direct impact to work unit operations and customers.
- Frequently interacts with subordinates, customers, and peer groups at various management levels.
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