Retail Banking Professional

2 weeks ago


Fort Calhoun, Nebraska, United States Fifth Third Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate 1. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Use a consultative approach to identify and meet the financial needs of customers, recommending appropriate solutions and products.
  • Maintain a thorough knowledge of our retail consumer and small business products and services, utilizing our value proposition to drive sales and revenue growth.
  • Utilize marketing tools and strategies to proactively engage with customers and set appointments for periodic financial reviews.
  • Focus on cross-selling to existing customers and engaging in outside sales activities, such as business sales calls and community financial literacy events.
  • Establish strong working relationships with assigned business partners, referring customers to provide timely and holistic financial solutions.
  • Consistently meet or exceed customer experience and individual/team production goals, driving year-over-year revenue growth.
Requirements
  • College degree or equivalent work experience, with a strong understanding of financial concepts and principles.
  • Experience in the financial industry, with a proven track record of sales and customer service.
  • Ability to develop a working knowledge of retail policies and procedures, utilizing good judgment to make sound decisions.
  • Strong communication and interpersonal skills, with the ability to represent Fifth Third Bank in a professional and courteous manner.
About Fifth Third Bank

Fifth Third Bank is committed to creating an inclusive and diverse work environment, where all employees feel valued and empowered to succeed. We are proud to offer a range of benefits and opportunities for growth and development, including training and education programs, mentorship, and community involvement.



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