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Customer Service Representative

2 months ago

Fort Calhoun, Nebraska, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller - Sawyer - Part-Time. As a key member of our banking team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their financial needs and concerns.
  • Develop and maintain a deep understanding of our products and services, making recommendations to customers as needed.
  • Work collaboratively with colleagues to achieve sales goals and improve customer satisfaction.
  • Maintain accurate records and reports, ensuring compliance with bank policies and procedures.
  • Stay up-to-date on industry trends and regulatory requirements, applying this knowledge to improve customer experiences.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills, with the ability to make sound judgments and decisions.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.
  • Flexibility to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our customers.

Fifth Third Bank is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.