Customer Service Representative

2 weeks ago


Fort Calhoun, Nebraska, United States Fifth Third Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in our Sawyer, Michigan location.

Key Responsibilities
  • Provide exceptional customer service in all interactions, ensuring a positive experience for our clients.
  • Refer customers to the appropriate business partner for consultative conversations, building relationships and driving sales.
  • Operate within the Bank's risk appetite, identifying, assessing, managing, monitoring, and reporting risks of all types.
  • Perform daily office responsibilities, maintaining the efficient operation of the office and ensuring accurate balancing records.
  • Handle consumer and business customer problems with professionalism, directing complex issues to leadership as necessary.
Requirements
  • High school diploma/GED required.
  • Ability to interact comfortably and confidently with the public.
  • Knowledge of retail policies and procedures, with the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
  • Flexibility in scheduling.
About Fifth Third Bank

Fifth Third Bank is committed to promoting and ensuring equal employment opportunity in all employment decisions, regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.



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