Warranty Claims Specialist

4 days ago

Lincolnwood, Illinois, United States Hyundai of Lincolnwood Full time

Join Hyundai of Lincolnwood as we embark on a new legacy in the U.S. market. We are seeking a talented Warranty Manager to handle multiple franchises. This is a rare opportunity for someone to move to the next level in their career.

**About Us**
Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois.

**Job Summary**
We are searching for an experienced Warranty Manager to ensure assigned dealerships are paid for all warranty work in an accurate and timely fashion. The successful candidate will coordinate with service management teams and manufacturers to ensure prompt receipt of replacement parts.

**Responsibilities**

* Ensure assigned dealerships are paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following up on each claim
* Coordinates with service management team and manufacturers to ensure prompt receipt of replacement parts
* Communicates with service management and service advisors to define the scope of a warranty claim resolution and to set expectations
* Prepares, reviews, and processes all warranty claims
* Keep abreast of all factory recalls, announcements, and procedures
* Maintain manufacturer training requirements for all assigned franchises

**Qualifications**

* At least two years of experience in a similar position, and knowledge of automotive parts and service
* Experience with multiple franchises
* Can work in a fast-paced and challenging environment handling multiple projects
* Must have excellent administrative, organizational, and communication skills
* Must be willing to submit a background check prior to employment

**Benefits**

* Health, Dental & Vision Insurance
* BCBS Health & Wellness Discounts/Programs
* Life Insurance
* 401(k)
* Paid time off / Vacation
* Growth / Advancement Opportunities
* Employee Vehicle Purchase Policy
* Above Average Industry Pay
* Publicly traded organization / stability
* Employee referral bonuses

**Equal Opportunity Employer**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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