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Automotive Warranty Specialist

1 month ago

Lincolnwood, Illinois, United States Hyundai of Lincolnwood Full time
Job Opportunity

Leader Automotive Group, a subsidiary of AutoCanada, is seeking a talented individual to join our team as a Warranty Administrator. As a key member of our organization, you will play a crucial role in ensuring the timely and accurate payment of warranty claims for our dealerships.

We are committed to hiring the best people who can help us deliver exceptional experiences for our clients. Our company culture values meaningful work, a collaborative environment, recognition for performance, and opportunities for growth and advancement.

The successful candidate will have at least two years of experience in a similar position, with knowledge of automotive parts and service. They will be able to work in a fast-paced environment, handling multiple projects, and possess excellent administrative, organizational, and communication skills.

We offer a competitive compensation package, including health, dental, and vision insurance, BCBS health and wellness discounts, life insurance, 401(k), paid time off, and employee vehicle purchase policy. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities
  • Ensure assigned dealerships are paid for all warranty work in an accurate and timely fashion.
  • Coordinate with service management team and manufacturers to ensure prompt receipt of replacement parts.
  • Communicate with service management and service advisors to define the scope of a warranty claim resolution and to set expectations.
  • Prepare, review, and process all warranty claims.
  • Maintain manufacturer training requirements for all assigned franchises.
Qualifications
  • At least two years of experience in a similar position, and knowledge of automotive parts and service.
  • Experience with multiple franchises.
  • Ability to work in a fast-paced and challenging environment handling multiple projects.
  • Excellent administrative, organizational, and communication skills.