Window Treatment Specialist

16 hours ago


Norristown, Pennsylvania, United States Behind the Design Full time
Job Title: Installer/Account Manager

Job Summary:

We are seeking a skilled Installer/Account Manager to join our team at Behind the Design. As a key member of our sales and installation team, you will be responsible for delivering exceptional customer service, managing installations, and driving sales growth in your assigned territory.

Key Responsibilities:

  • Perform in-home installations, repairs, and consultations in your territory, ensuring high-quality standards and client satisfaction.
  • Manage the entire installation process, from initial consultation to final installation, utilizing advanced technology for accurate measurements and flawless installations.
  • Offer expert recommendations on window treatments to meet client needs, utilizing your technical expertise and customer service skills.
  • Travel to client consultations within your territory, utilizing a company-provided vehicle, and maintain accurate records using CRM software.
  • Follow up with clients post-installation to ensure satisfaction and address any needs, providing exceptional customer service and building long-term relationships.

Requirements:

  • Hands-on experience in installation, carpentry, or a similar field is valued, with a clean and valid PA driver's license and a place to park our company van.
  • Priority will be given to candidates with experience in customer service or account management, with a strong focus on sales and customer satisfaction.
  • Sales experience is valued but not paramount, with a focus on building strong relationships with clients and driving sales growth.

What We Offer:

  • Competitive pay, with a base salary starting at $50,000, plus commissions.
  • Earnings potential up to $65,000 in the first year, with opportunities for advancement within our expanding franchise.
  • Comprehensive training, including a 2-week paid training program in Dallas, TX, with ongoing professional development and support.
  • A flexible schedule, with options for Monday-Friday 9 AM - 5 PM or Tuesday-Saturday 9 AM - 5 PM, with occasional Saturday availability for appointments.

Why Join Us:

Behind the Design is an equal-opportunity employer, committed to providing a supportive and collaborative work environment. We offer a unique opportunity to blend technical skills with customer engagement, driving sales growth and delivering exceptional customer service in a dynamic and expanding franchise.



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