New Home Warranty Specialist

2 weeks ago


Ashburn, Virginia, United States Van Metre Companies Full time
Job Title:

New Home Warranty Specialist

Company Overview:

Van Metre Companies is a renowned real estate development and construction company, dedicated to providing top-quality homes and services to its customers. With a rich history dating back to 1955, the company has built a reputation for integrity, professionalism, and philanthropy.

Job Description:

We are seeking an experienced New Home Warranty Specialist to join our team. The successful candidate will be responsible for assisting the Warranty Manager in administering Van Metre's new home warranty program within our communities.

Key Responsibilities:
  • Assist with ensuring that all warranty-related needs of assigned communities are met.
  • Serve as a Van Metre presence within communities during business hours.
  • Meet departmental Key Performance Indicators (KPIs), including ticket cycle time, customer satisfaction/survey performance, and budget/Purchase Orders.
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Bachelor's degree or 2 years professional experience in construction or maintenance related field.
  • Ability to work within a collaborative team structure.
  • Excellent customer service skills, including conflict resolution and strong oral and written communication abilities.
Benefits:

We offer a competitive salary range of $62,000-68,000 annually, paid time off, comprehensive parental and bonding leave, retirement planning, and wellness programs.



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