New Home Concierge

4 weeks ago


Ashburn, Virginia, United States Tri Pointe Homes Holdings, Inc. Full time
Responsibilities
  • Respond to homeowner issues: Timely and efficiently respond to homeowner issues, including warranty-related concerns, in a professional and courteous manner.
  • Perform accurate assessments: Conduct thorough assessments of service requests submitted by homeowners to determine what is covered and what is not.
  • Build strong relationships: Establish and maintain strong relationships with homeowners, Customer Care Coordinators, and trade partners through regular communication and updates regarding Customer Care requests, product information, and warranty coverage details.


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