Transportation Coordinator

4 weeks ago


Asheville, North Carolina, United States RATP Dev USA Full time
Job Summary

As a Transportation Coordinator at RATP Dev USA, you will play a critical role in ensuring the smooth operation of our bus services. Your primary responsibility will be to dispatch drivers to optimize routes and ensure timely service delivery. You will work closely with routing specialists and schedulers to review and respond to incoming calls, confirming all details with clients. Additionally, you will troubleshoot and resolve potential pick-up problems before they result in service issues. If you have a strong problem-solving ability, excellent communication skills, and a valid driver's license, we encourage you to apply for this exciting opportunity.

Key Responsibilities

Collaborate with routing specialists and schedulers to optimize routes
Dispatch drivers using information provided by clients through the reservation department and online reservation application
Review and respond to all incoming calls, confirming all details with clients
Troubleshoot and resolve potential pick-up problems before they result in service issues
Ensure service on missed pick-ups by coordinating driver movement in the field

Requirements

High school diploma or GED
Minimum of two (2) years of general work experience, including driving experience and customer service experience
Ability to work under time constraints and deadlines
Problem-solving and analytical abilities
Good computer skills
Valid driver's license
No criminal convictions or DWI, DUI, assault, or possession

Benefits

Vacation
Sick time
Life & Accident Insurance
Medical, Dental, and Vision Insurance
Wellness Program
Retirement savings plan (401 K)

We are an Equal Opportunity Employer and welcome diversity to our teams.

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