Guest Services Coordinator
1 week ago
Four Seasons thrives on the strength of our people. We are a diverse group of individuals who strive for excellence, pushing our limits and treating one another with respect and kindness. Our global team is dedicated to crafting extraordinary experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We recognize that the key to empowering our staff to deliver exceptional guest experiences lies in providing a world-class employee experience and fostering a positive company culture.
At Four Seasons, we believe in acknowledging familiar faces, welcoming newcomers, and treating everyone we encounter as we wish to be treated ourselves. Whether you work with us, stay with us, or explore with us, our mission is to create lasting impressions. This stems from our belief that life is enriched when we genuinely connect with the people and the world around us.
About the Location:
Experience the luxury of a mountain lodge situated in the breathtaking American West. Surrounded by majestic peaks and renowned ski slopes, the Five-Star Four Seasons Resort and Residences Jackson Hole offers a serene mountain valley retreat, complemented by luxurious accommodations and exceptional amenities. Adventure awaits in every season.
Front Desk Agent
Full Time
The Four Seasons Resort and Residences Jackson Hole is seeking a Front Desk Agent who is committed to delivering outstanding service and quality to our guests.
Key Responsibilities
- Manage the check-in and check-out processes for guests.
- Serve as the primary point of contact for guests throughout their stay.
- Ensure accuracy in billing procedures.
- Present guests with options to enhance their initial booking with upgraded room types.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Exceptional personal presentation and interpersonal skills are essential.
- Ability to lift items weighing up to 40 lbs.
- Must possess legal work authorization in the United States.
- Fluency in English is required; proficiency in a second language is a plus.
- Discounted housing options available.
- Employee Travel Program.
- Comprehensive medical, dental, and vision insurance for you and your family.
- Five weeks of paid time off.
- Discounts on retail, spa services, and food & beverage.
- Complimentary meals in the Employee Cafeteria.
- Free dry cleaning for uniforms.
- Discounted and transferable ski passes.
- Complimentary ski storage.
Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.
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