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Guest Services Representative at Hotel Terra

2 months ago


Teton Village, Wyoming, United States Hotel Terra & Teton Mountain Lodge, by Noble House Full time

Located at the heart of a stunning mountain resort, our prestigious hotel offers an exceptional experience for visitors from around the globe. With a highly-rated dining establishment and a rejuvenating spa, we pride ourselves on our vibrant and dedicated team.

Position Overview

As a Guest Services Representative, you will embody the welcoming spirit of our establishment. Your role will involve assisting guests with their arrivals and departures, as well as addressing any inquiries they may have throughout their stay. Your approach will always be one of positivity and readiness to assist.

What We Offer

In exchange for your commitment, we provide our Guest Services Representatives with:

  • A comprehensive Medical Benefits Package and 401(k) plan
  • Attractive Compensation and Flexible Work Hours
  • Complimentary Access to Fitness Facilities, Transportation Pass, and Employee Meals
  • Discounts at our Spa, Restaurant, and Retail Outlets
  • Reduced Rates for Noble House Hotels & Resorts accommodations
  • Discounts on Ski Passes
  • Shared Ski Pass for Employees
  • Convenient Ski-in, Ski-out access and Storage Facilities
*Terms and conditions apply to all employee benefits and perks.

Candidate Profile

To excel in the Guest Services Representative role, prior experience is not mandatory. Instead, we seek individuals who:
  • Are enthusiastic learners and take pride in their contributions.
  • Desire to work in a beautiful environment where they can meet diverse individuals.
  • Exhibit reliability, adaptability, and a friendly demeanor.
Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts, a curated collection of 20 distinctive hotels across the United States, each unique in character and ambiance. Our ideal candidates are independent thinkers who embrace creativity and make decisions without excessive corporate constraints. We value goal-oriented individuals with integrity and a positive, adaptable mindset. Our properties are tailored to individual experiences, just as our team members are.

If you are passionate about delivering outstanding service and enjoy engaging with guests, we encourage you to consider this opportunity.