Dining Services Director of Operations

4 weeks ago


Richmond, Virginia, United States Healthcare Services Group Full time
Job Title: Dining Services Director of Operations

Healthcare Services Group (HCSG) is seeking a highly skilled and experienced Dining Services Director of Operations to join our team. As a key member of our leadership team, you will be responsible for managing multiple district managers and accounts in an assigned territory, ensuring compliance with policies and procedures, and driving business growth.

Key Responsibilities:

  • Manage and develop district managers and account managers to achieve business objectives
  • Provide leadership, support, and guidance to ensure staff meets dining services quality standards, inventory levels, food safety guidelines, and customer service expectations
  • Conduct weekly building tours with district managers to assess work quality and identify areas for improvement
  • Maintain accurate income and expenditures, supplies, food, personnel, and equipment records
  • Communicate effectively with building district managers, account managers, administrators, and HCSG staff
  • Ensure compliance with safety protocols, infection control, and universal precautions policies and procedures

Requirements:

  • Bachelor's degree in management or related field preferred
  • Extensive relevant work experience (5+ years) with a proven track record of success at the district levels
  • Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision
  • Specialized training in dining services management and nutrition is desirable
  • Ability to lead, direct, and support a team in a diverse environment with highly developed interpersonal, analytical, and communication skills

What We Offer:

  • A comprehensive array of benefits to support our associates and their family's health and well-being
  • Training and development opportunities to enhance your skills and career growth
  • A stimulating and robust career with HCSG, with opportunities for advancement and professional development

Why HCSG:

  • We are committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities
  • We believe in promoting a positive image and maintaining a professional demeanor consistent with our company values


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