Technical Trainer Specialist

4 days ago


Frederick, Maryland, United States NexOne, Inc. Full time
Job Title: Technical Trainer

We are seeking an experienced Technical Trainer to provide instruction on the operation and maintenance of computer-based satellite monitor and control systems at customer sites. The Technical Trainer Specialist position supports the 53rd Space Operations Squadron (53SOPS) on the Wideband Satellite Communications (SATCOM) Operations and Technical Support II (WSOTS II) program.

Key Responsibilities:
  • Provides SATCOM technical training services at Fort Detrick (Frederick, Maryland) Wideband SATCOM Operations Center (WSOC) site.
  • Researches, develops, and maintains training course materials and documentation.
  • Compiles and analyzes student test data and course results to evaluate the effectiveness of training programs.
  • Recommends modifications to training programs where appropriate.
  • Supports the CTF with training material and classes as-needed.
  • Develops and updates as-needed WSOTS II training materials for Space Force Satellite Control training.
  • Conducts classroom training for Space Force Guardians.
  • Maintains knowledge of satellite control operations and procedures.
  • Performs on-site customer training to include interface with technical representatives.
Requirements:
  • Active TOP SECRET security clearance.
  • Must be able to obtain a DoD Common Access Card (CAC).
  • Must be able to obtain CompTIA Security+ within 6 months of hire date.
  • Must be able to qualify in all customer operational positions at the site and follow the same qualification process as the active-duty Guardians and Air Force civilians.
  • Minimum of 5 years of related SATCOM and instructional experience in a military environment.
  • Requires proficient knowledge of job area typically obtained through advanced education combined with experience.
Preferred Skills:
  • Experience with military satellite systems monitoring and control systems equipment.
  • Experience with satellite configuration and control systems software.
  • Experience within a WSOC and its systems, policies, and procedures.
  • Completion of Air Force Basic Instructor Course (BIC).
  • Working knowledge of Microsoft Office Suite to include Excel, PowerPoint and Word.
  • An aptitude for computers, networking equipment, cybersecurity practices, and any skills particular to the administration of a Windows environment.
  • Experience with the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) process that supports institutional training, structured self-development and distributed learning.
  • Familiar with the Space Training and Readiness Command (STARCOM) accreditation standards.
  • Outstanding communication (written and verbal) skills.
  • Excellent technical skills to understand and translate information into presentable instructional material.
  • Understand International Traffic in Arms Regulations (ITAR) policies and procedures.

NexOne, Inc. is an equal opportunity employer and welcomes applications from all qualified candidates.


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