Senior Program Manager, United for Financial Security

4 days ago


Irvine, California, United States Orange County United Way Full time
Job Opportunity: Senior Program Manager, United for Financial Security

Orange County United Way is seeking a seasoned senior leader to join our United for Financial Security (U4FS) leadership team. The U4FS initiative aims to empower struggling families by providing essential financial tools for stability and success. This role will focus on overseeing the OC Free Tax Prep program, which offers free tax preparation services to underserved communities. We're looking for a leader with a passion for financial empowerment and community impact, who can drive operational excellence and foster strategic partnerships.

Key Responsibilities:
  • Lead and manage the OC Free Tax Prep Program, ensuring seamless operations and programmatic success.
  • Develop and maintain strategic partnerships with community organizations to support program implementation and expansion.
  • Cultivate strong relationships with key stakeholders, including the IRS, local elected officials, and partner agencies.
  • Manage internally operated tax prep sites, including recruitment and oversight of site coordinators, and coordinate events with elected officials as needed.
  • Ensure compliance with OC United Way and IRS Quality Site Requirements by implementing protocols and conducting site visits throughout the tax season.
  • Supervise the OC Free Tax Prep staff, including Program Specialists, Operations Specialists, and Contracted Staff.
  • Collaborate with 211 OC to ensure the OC Free Tax Prep Hotline operates smoothly and efficiently during the tax season.
Requirements and Qualifications:
  • Proficient understanding of issues affecting low- to moderate-income households and communities in Orange County.
  • Proven leadership and management experience, with a track record of driving results and achieving goals.
  • Ability to work independently, make sound decisions, and represent Orange County United Way professionally.
  • Demonstrated success in collaborating with diverse and evolving constituencies, including staff, community partners, and volunteers.
  • Excellent written, verbal, presentation, research, problem-solving, and time management skills, with a keen attention to detail.
  • Proficient in Microsoft Word, Excel, PowerPoint, and adept with social media platforms.
  • Reliable transportation, with travel required to various sites within Orange County during tax season.
  • Flexibility to work evenings and weekends during peak periods.


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