Senior Program Manager, United For Financial Security

4 weeks ago


Irvine, California, United States Orange County United Way Full time
Job Opportunity

Orange County United Way is seeking a seasoned senior leader to oversee the OC Free Tax Prep program, a vital initiative that provides essential financial tools to struggling families. As a key member of our United for Financial Security leadership team, you will be responsible for managing the program's operational and programmatic aspects, developing strategic partnerships, and fostering relationships with key stakeholders.

Key Responsibilities
  • Lead and manage the OC Free Tax Prep Program, ensuring its successful implementation and operational excellence.
  • Develop and maintain strategic partnerships with community organizations to support program growth and effectiveness.
  • Cultivate strong relationships with key stakeholders, including the IRS, local elected officials, partner agencies, and grantors.
  • Manage internally operated tax prep sites, including recruitment and oversight of site coordinators, and organize events with elected officials as needed.
  • Ensure compliance with OC United Way and IRS Quality Site Requirements by implementing protocols and conducting site visits throughout the tax season.
  • Supervise the OC Free Tax Prep staff, including Program Specialists, Operations Specialists, and Contracted Staff.
  • Collaborate with 211 OC to ensure the OC Free Tax Prep Hotline operates smoothly and efficiently through the tax season.
Requirements
  • Proficient understanding of issues affecting low- to moderate-income households and communities in Orange County.
  • Proven leadership and management experience required.
  • Ability to work independently, make sound decisions, and represent Orange County United Way professionally.
  • Demonstrated success in collaborating with diverse and evolving constituencies, including staff, community partners, and volunteers.
  • Excellent written, verbal, presentation, research, problem-solving, and time management skills, with a keen attention to detail.
  • Proficient in Microsoft Word, Excel, PowerPoint, and adept with social media platforms.
  • Must have reliable transportation, with travel required to various sites within Orange County during tax season.
  • Flexibility to work evenings and weekends during peak periods.


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