Bell Service Representative

4 weeks ago


Danville, Virginia, United States Caesars Entertainment Full time

Bell Captain Job Description

At Caesars Entertainment, we are seeking a skilled and courteous Bell Captain to join our team. As a Bell Captain, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Greeting and Directing Guests: Greet and direct guests to their rooms, providing them with a warm and welcoming experience.
  • Luggage Assistance: Assist guests with their luggage, including loading and unloading it from vehicles.
  • Concierge Services: Offer guests a range of concierge services, including laundry, health spa, and other amenities.
  • Communication: Communicate effectively with guests, responding to their needs and requests in a polite and professional manner.
  • Transportation: Provide transportation assistance to guests, including driving them in our limousines and other company vehicles.
  • Record Keeping: Maintain accurate records of guest interactions, including luggage delivery and retrieval.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: 5 years of safe driving experience and previous experience in a hotel or casino environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a high level of integrity.

Working Conditions:

  • Physical Demands: Ability to stand for long periods, normal sense of smell, touch, sound, and vision range.
  • Environmental Demands: Ability to work in a variable temperature environment.


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