Help Desk Technician
5 days ago
This is a 100% onsite position, requiring the candidate to be present at our East Moline facility. As a member of our team, you will provide technical support and assistance to our clients, ensuring their computing needs are met efficiently and effectively.
The ideal candidate will possess strong knowledge of computing and networking concepts, as well as excellent communication skills. Prior experience in IT support is preferred, but not required. Recent college graduates with relevant skills and education may also be considered.
We offer a competitive salary of $26.43 per hour, commensurate with experience. If you are a motivated individual with a passion for technology and customer service, we encourage you to apply.
Key responsibilities include:
-Providing technical support and assistance to clients via phone, email, or in-person
-Troubleshooting and resolving hardware and software issues
-Collaborating with colleagues to ensure seamless service delivery
Requirements:
-1+ year of IT experience (or recent college graduate with relevant skills)
-Strong knowledge of computing and networking concepts
-Excellent communication and problem-solving skills
We value diversity, equity, and inclusion in our workplace and strive to create an environment where all employees feel valued and supported.
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