Crisis Response System Supervisor

4 weeks ago


Annapolis, Maryland, United States Anne Arundel County Mental Health Agency Full time

Crisis Response System Supervisor Job Summary

The Anne Arundel County Mental Health Agency is seeking a highly skilled Crisis Response System Supervisor to manage the day-to-day activities of the Operations Center during the evening shift. As a key member of our team, you will be responsible for supervising staff, reviewing and approving Credible notes, and providing monthly statistics to the CRS Director.

Key Responsibilities:

  • Supervise and manage the evening shift team, including hiring, scheduling, and performance evaluations.
  • Review and approve Credible notes from mental health phone counselors to ensure high-quality care.
  • Provide monthly statistics to the CRS Director to inform program development and improvement.
  • Liaise with the Mobile Crisis Team (MCT) Supervisor and Critical Incident Team (CIT) Supervisor to ensure effective communication and case-processing.

Requirements:

  • Master's Degree in Social Work or Clinical Counseling required.
  • LCPC or LCSW-C licensure required.
  • Excellent leadership and communication skills.

Benefits:

  • Salary range $82,697.72 depending on experience, education, and credentials.
  • 10 days paid vacation and 5 days paid sick leave the first year.
  • Agency contributions to individual staffs' 403b account paid twice per year.
  • 12 paid holidays per year.
  • Health, vision, and dental benefits.
  • Long term disability and ADD insurance.
  • Reimbursement for licensure.
  • Continuing education assistance.
  • Use of company vehicle for business purposes.
  • Free parking.

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