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Customer Service Ambassador

2 months ago

Leesburg, Virginia, United States The Body Works of Virginia Full time

{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a skilled Customer Service Representative to provide exceptional customer experiences at The Body Works of Virginia. In this role, you will be responsible for communicating with customers to identify their needs, process requests, and provide solutions that meet their expectations.", "Responsibilities": ["Receive and respond to a high volume of customer inquiries via phone and email", "Identify customer needs and provide solutions using best practices in customer service techniques", "Document all customer interactions and maintain accurate records", "Meet personal and team performance metrics", "Participate in ongoing training and development to stay up-to-date on industry trends and best practices"], "Qualifications": ["High school diploma or equivalent", "Previous experience in customer service or a related field", "Excellent communication and problem-solving skills", "Ability to work in a fast-paced environment and prioritize tasks effectively"]}