Sales and Lease-to-Ownership Professional
7 hours ago
We are Aaron's, a leading sales and lease-to-own retail company. Our team members have the opportunity to grow in a dynamic, high-energy environment with competitive pay and benefits. This is more than just a job – it's a career with purpose.
Job OverviewWe are seeking a Customer Accounts Advisor to join our team. As a key member of our sales and lease-to-own process, you will play a critical role in driving payment collections and lease agreement renewals.
Duties and Responsibilities- Maintain updated customer information in our store computer system and document all customer payment appointments.
- Direct contact with customers who have not renewed their Lease agreements both in home visits and over the phone.
- Sell customers on the benefits of timely lease agreement renewal payments.
- Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals.
- Assist with merchandise returns and guest deliveries as directed by management.
- Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
- Complete and maintain weekly vehicle maintenance sheet and route sheets daily.
- Load, secure and protect product in company vehicle.
- Safely operate company vehicle.
- Assist the Sales Team as needed.
- Perform any other reasonable duties requested by management.
- Be at least 21 years old with a valid state Driver's License and comply with the Company's Driver Qualification Policy, including satisfactory MVR (driving record). In Canada, be at least 18 years old.
- Meet DOT requirements to obtain certification in required states (United States).
- Ability to work a schedule of hours varying from 8 am to 9 pm.
- Ability to lift up to 50 lbs without help and up to 300 lbs with the assistance of a dolly.
- Two years of retail/customer service experience preferred.
- High School diploma or equivalent preferred.
- Excellent interpersonal and communication skills.
- High energy with the ability to effectively perform all functions of the store and multitask effectively.
- Proper telephone etiquette.
- Uphold the Aaron's Brand and protect company assets.
- Maintain a professional appearance.
- Proficient computer skills.
The estimated salary range for this role is $12.25 to $13.00 per hour.
Aaron's offers outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package, which includes:
- Sundays off.
- Employee assistance program.
- Employee purchase program with exclusive discounts.
- Physical and financial well-being programs.
- Tuition reimbursement.
- Employee Business Resource Groups.
- 401(k) plan with contribution matching.
- Paid time off, including vacation days, sick days, and holidays.
- Life and disability insurance.
- Medical, dental and vision insurance.
- Paid paternal leave.
- Stock purchase plans.
- Pay on Demand.
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