Customer Service Representative

4 weeks ago


Stafford, Virginia, United States Weis Markets Full time

Weis Markets is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, answering questions, and resolving concerns in a polite and professional manner.
  • Operate front-end scanning equipment and cash registers, performing all related check-out procedures, including bagging merchandise and handling customer transactions.
  • Maintain accuracy during transactions, ensuring customers are charged correctly and proper funds are collected.
  • Stay knowledgeable about weekly ads, marketing promotions, and store layouts to answer customer questions and provide assistance.
  • Ensure a clean and safe shopping environment by following cleaning schedules and department guidelines.
  • Collaborate with coworkers and supervisors to ensure smooth store operations and continuously improve job performance.
Requirements:
  • High school diploma or equivalent required; no prior experience necessary.
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods.

Weis Markets is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace.



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