Customer Service Representative

4 weeks ago


Stafford, Virginia, United States Weis Markets Full time

Job Summary: We are seeking a Customer Experience Associate to join our team at Weis Markets. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Smile and greet customers, answer customer questions, and help resolve customer concerns in a polite and professional manner.
  • Operate front-end scanning equipment and cash registers, performing all related check-out procedures, including bagging merchandise and placing merchandise in customers' carts.
  • Maintain accuracy during transactions, ensuring customers are charged for all items and appropriate funds are collected.
  • Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
  • Responsible for general sanitation in the department, following cleaning schedules and department guidelines to ensure work areas, equipment, counters, display cases, etc. are well-maintained, clean, and meet all health and OSHA requirements.
  • Ensure smooth function of the department and store by cooperating with coworkers and supervisors, responsible to continuously improve job performance.
  • Responsible for utilization of all company-provided Personal Protective Equipment (PPE), including cut-resistant gloves, safety cutters, and company-sponsored footwear.

Requirements:

  • Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED).
  • No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.



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