Customer Service Representative

4 weeks ago


Stafford, Virginia, United States WEIS LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at WEIS LLC. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner, answering questions and resolving concerns in a timely and efficient manner.
• Operate front-end scanning equipment and cash registers, performing all related check-out procedures, including bagging merchandise and placing items in customers' carts.
• Maintain accuracy during transactions, ensuring customers are charged for all items and proper funds are collected, including cash, checks, electronic payments, and coupons.
• Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions and provide recommendations.
• Responsible for general sanitation in the department, following cleaning schedules and department guidelines to ensure a clean and safe work environment.
• Ensure smooth function of the department and store by cooperating with coworkers and supervisors, and continuously improving job performance.

Requirements

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

• Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

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