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Office Administrator

2 months ago

Mission Viejo, California, United States Budget Blinds Full time
Job Summary

We are seeking an experienced Office Manager to oversee the day-to-day operations of our office. The ideal candidate will have a strong background in customer service, office management, and administrative tasks.

Key Responsibilities
  • Manage and organize all office paperwork and documents
  • Answer incoming phone calls and provide exceptional customer service
  • Execute defined procedures to eliminate errors and keep the office organized
  • Use office software to schedule appointments, review product orders, and perform data entry tasks
  • Collect customer payments and send review links
  • Track repair activity and review with management
  • Accurately record customer information and sales-related details into the CRM system
  • Communicate with team members via email and text
Requirements
  • 2 years of customer service or office management experience
  • High level of proficiency with MS Office Suite, particularly Excel and Outlook
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in customer management systems
  • Ability to lift boxes up to 50 lbs
  • Self-directed and able to work independently as well as with a team
What We Offer
  • Paid training
  • Career advancement opportunities
  • Flexible scheduling
  • Ability to earn bonuses
  • Communication tools provided
  • Paid holidays

Budget Blinds is a leading provider of custom window coverings in North America. We are committed to delivering exceptional customer service and providing a unique shopping experience for our customers.