Utility Billing Specialist
1 week ago
The City of Kalispell is seeking a highly skilled individual to serve as a Utility Billing Clerk. In this role, you will be responsible for providing excellent customer service and ensuring accurate and timely billing for our utility services.
We offer a competitive salary of $20.35/hour, which reflects the importance of this position in our organization. Additionally, we provide a comprehensive benefits package that includes paid vacation, sick leave, holidays, and retirement.
A detailed job description and City application are available on our website or at City Hall. We are an equal opportunity employer committed to diversity and inclusion.
Key Responsibilities:
- Process utility bills and ensure accuracy
- Provide exceptional customer service via phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely manner
- Work collaboratively with other departments to ensure seamless delivery of services
Requirements:
- High school diploma or equivalent required; associate's degree preferred
- 1-2 years of experience in customer service or billing
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
Benefits:
- Paid vacation and sick leave
- Holidays and retirement plans
- Opportunities for professional growth and development
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