Billing Services Associate

7 days ago


Kalispell, Montana, United States City of Kalispell Full time
Job Overview: The City of Kalispell is seeking a skilled City of Kalispell Clerk - Utilities Division to join our team. As a key member of our Utilities Division, you will be responsible for processing utility bills, responding to customer inquiries, and providing exceptional customer service. This is an excellent opportunity for individuals who are passionate about delivering excellent service and working in a fast-paced environment.

Key Responsibilities:
• Process utility bills in a timely and accurate manner
• Respond to customer inquiries via phone, email, or in-person
• Maintain accurate records and files
• Collaborate with colleagues to achieve departmental goals
• Stay up-to-date with changes in utility billing procedures and regulations

Requirements:
• High school diploma or equivalent required
• 1-2 years of experience in a related field
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Basic math skills and accuracy with numbers

Salary: $20.35/hour

About the Benefits:
The City of Kalispell offers a comprehensive benefits package, including paid vacation, sick leave, holidays, and retirement. Our benefits package is designed to support the well-being and success of our employees, and we strive to provide a healthy work-life balance for all.

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