Restaurant Operations Manager

3 weeks ago


Marquand, Missouri, United States RH-USA Inc Full time
About the Role

We are seeking a highly skilled and experienced Hospitality Leader to join our team at RH-USA Inc. As a key member of our leadership team, you will be responsible for driving strategic research and development initiatives that enhance the quality of our guest experience.

Key Responsibilities
  • Lead by Example: Live our vision, values, and beliefs every day, and inspire your team to do the same.
  • Deliver Results: Drive revenue growth and operating income in line with company expectations.
  • Develop Protocols: Establish and maintain strong service standards that exceed our guests' expectations.
  • Build a Team: Develop and lead a high-performing Hospitality Leadership team to drive business growth.
  • Direct Dining Room Operations: Directly lead all Dining Room associates to ensure exceptional customer service and a seamless dining experience.
  • Partner with Leadership: Develop strong partnerships with leadership across the property to ensure a cohesive and integrated guest experience.
  • Mentor and Train: Mentor, train, and coach your team to develop their skills and deliver sales results.
  • Embrace Change: Drive top results in a fast-paced environment, embracing change and adapting to new challenges.
  • Communicate Effectively: Foster open communication between Dining Room and Kitchen Leaders and associates to ensure a smooth and efficient operation.
Requirements
  • Experience: 5+ years of experience in the Hospitality industry, with a proven track record of success.
  • Leadership Skills: Strong ability to lead a hospitality team and own accountability for specific revenue goals.
  • Communication Skills: Excellent written and verbal communication skills, with notable attention to detail.
  • Team Player: A team player with an enthusiastic outlook and creative mind.
  • Decision-Making: Strong decision-making abilities, with a focus on driving business results.
Physical Requirements
  • Lifting: Must be able to lift up to 50 pounds.
  • Standing and Walking: Must be able to work standing and walking for extended periods of time.

RH-USA Inc is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.



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